Customer Service Representative (Remote) Job at Rooted Talent Solutions, United States

  • Rooted Talent Solutions
  • United States

Job Description

About Us

We are seeking motivated and dependable individuals to join our customer service team. Our representatives play an important role in delivering excellent support to customers while enjoying the flexibility of remote work.

Position Overview

As a Customer Service Representative, you will handle inbound calls, emails, and/or chats from customers. You’ll assist with questions, resolve issues, and provide product or service information in a professional and friendly manner.

Key Responsibilities
  • Answer and manage customer inquiries via phone, email, and chat.
  • Provide accurate information about products, services, or policies.
  • Assist with troubleshooting, billing, or account-related questions.
  • Record and update customer interactions in the system.
  • Maintain a positive and professional attitude with every customer.
  • Meet performance expectations, including quality, accuracy, and efficiency.
Qualifications
  • Previous customer service experience is a plus, but not required.
  • Strong communication and problem-solving skills.
  • Ability to type and navigate computer systems efficiently.
  • Self-motivated and able to work independently.
  • High-speed internet connection and reliable computer/headset required.
Schedule & Pay
  • Flexible scheduling options are available.
  • Pay is biweekly on the 1st and 15th of each month.
  • Compensation is discussed during the interview process and varies by client program.
Why Join Us
  • 100% remote work from home.
  • Opportunity to choose your own schedule in 30-minute increments.
  • Gain valuable experience with leading companies across various industries.
  • Growth opportunities for reliable and high-performing team members.
#J-18808-Ljbffr

Job Tags

Remote work, Flexible hours

Similar Jobs

St Johns County School District

SCHOOL BUS ATTENDANT Job at St Johns County School District

 ...Position Type: School Bus Attendant Date Posted: 8/24/2026 Location: Transportation Closing Date: 11/13/2026 Comments to applicant: Days per Year: 186 Fiscal Year: 2026-2027 Hours per Day: 6.0 Months per Year: 10 Offers Available... 

Smiley Crane Service

Heavy Equipment Technician (Machinery Moving and Installation) Job at Smiley Crane Service

 ...skates, and rigging. It's mechanical problem solving on a big scale, and no two jobs are ever the same. What you'll do Raise machinery with hydraulic jacks, cribbing it up inch by inch Use jack and slide systems to shift heavy loads sideways into tight spaces... 

Landing Company

Business Development Representative (SDR) Job at Landing Company

 ...being told. You've hit a number, won something, or built something because you wanted itYou don't need sales experience. Time as a BDR, SDR, or AE is a plus, but drive matters more than your resumeYou're excited to be on the phone every day and want to get really good at... 

Diedre Moire

Instrument Technician Job at Diedre Moire

 ...Field Service - GC GCMS MS Lab Instruments - Pahrump, NV Metrology Metrologist Field Service Tech Technician Engineer Install Repair Calibrate Maintain Validate Maintenance Laboratory Instrument Instrumentation LCMS HPLC GC MS GCMS GC/MS LCMS LC/MS Gas Chromatography Mass... 

Ethos Risk Services

Entry-Level Field Investigator - Paid Training Job at Ethos Risk Services

 ...Ethos Risk Services in Boston, MA is hiring for a Full-Time Entry-Level Field Investigator. No prior experience requiredthe position kicks off with an industry-leading FULLY PAID Investigator Training Program to learn surveillance, data gathering, and case preparation...